Your security, our priority
At Coinhako, we protect your assets as if they were our own. Discover how we keep your crypto secure.
Infrastructure
Coinhako invests in best-in-class security infrastructure to ensure a high level of business continuity, including disaster recovery (DR) and high availability (HA).
We have orchestrated a secure multi-tier network environment to ensure that any applications or data contained are protected and always accessible.
We have orchestrated a secure multi-tier network environment to ensure that any applications or data contained are protected and always accessible.
Secure Wallets
Safe storage of digital assets is of paramount importance.
We use secure wallets with multiple layers of encryption and stringent access controls to protect your funds.
To ensure maximum security, we store most of your assets in cold storage — they are kept safe offline, away from potential online threats. Regular audits and reviews are conducted to maintain the integrity and security of our wallets.
We use secure wallets with multiple layers of encryption and stringent access controls to protect your funds.
To ensure maximum security, we store most of your assets in cold storage — they are kept safe offline, away from potential online threats. Regular audits and reviews are conducted to maintain the integrity and security of our wallets.
Authentication
To ensure only you have access to your Coinhako account, Coinhako enforces strict authentication protocols.
This includes Multi-Factor Authentication, which combines email, phone, password, and authenticator verification for enhanced account security.
This includes Multi-Factor Authentication, which combines email, phone, password, and authenticator verification for enhanced account security.
Advanced Encryption
We employ state-of-the-art encryption techniques to protect your data and transactions. All sensitive information is encrypted using strong cryptographic algorithms, ensuring that they remain secure both in transit and at rest.
This includes personal details, financial data, and digital asset holdings.
This includes personal details, financial data, and digital asset holdings.
Monitoring, Threat Detection, Alert and Response
Coinhako employs advanced monitoring systems to detect any suspicious activities or unauthorized access attempts.
Our dedicated security team proactively identifies potential threats and swiftly responds to any anomalies.
This includes leveraging artificial intelligence and machine learning algorithms to detect transaction patterns and proactively mitigate risks.
Our dedicated security team proactively identifies potential threats and swiftly responds to any anomalies.
This includes leveraging artificial intelligence and machine learning algorithms to detect transaction patterns and proactively mitigate risks.
Regulatory Compliance and Certifications
Coinhako strictly adheres to Singapore’s regulatory standards, including the MAS Technology Risk Management (TRM) Guidelines and PSN06. Our SOC 2 and ISO/IEC 27001:2013 certifications demonstrate our unwavering commitment to safeguarding your funds
.Reporting of Security Issues
Everyone plays a role in keeping their assets safe. We encourage you to take charge of your own digital security. Help us mitigate risks by reporting any issues via our Support Portal.
User Education and Awareness
In addition to robust security measures, we empower our users by providing educational resources and best practices to enhance their security awareness.
We encourage users to adopt strong passwords, enable MFA, and regularly update their account settings.
We encourage users to adopt strong passwords, enable MFA, and regularly update their account settings.
Transparent Communication
Transparency is our priority.
We are committed to timely and transparent communication, especially during security incidents.
We promptly notify users via email or in-app alerts with the information needed to take immediate action and safeguard accounts.
Our 24/7 support team is always available to help with any security-related queries.
We are committed to timely and transparent communication, especially during security incidents.
We promptly notify users via email or in-app alerts with the information needed to take immediate action and safeguard accounts.
Our 24/7 support team is always available to help with any security-related queries.
